variantai.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
Name and contact information (email address, phone number)
Billing and payment information
Company name and business details
Account credentials and preferences
Communication records with our support team
Usage Data
We automatically collect certain information when you use our Service:
IP address and device information
Browser type and version
Operating system
Pages visited and features used
Time spent on the Service
Clickstream data and user interactions
Error logs and performance metrics
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Maintain your session and preferences
Analyze usage patterns and improve our Service
Provide personalized experiences
Ensure security and prevent fraud
Types of cookies we use:
Essential Cookies: Required for basic Service functionality
Analytics Cookies: Help us understand how you use our Service
Preference Cookies: Remember your settings and choices
We use the collected information for the following purposes:
Service Provision
Provide, operate, and maintain our Service
Process payments and manage your account
Authenticate users and prevent unauthorized access
Provide customer support and technical assistance
Service Improvement
Analyze usage patterns to improve functionality
Develop new features and capabilities
Conduct research and analytics
Monitor and analyze trends and usage
Communication
Send account-related notifications
Provide customer support responses
Send marketing communications (with your consent)
Notify you of Service updates or changes
Legal and Security
Comply with legal obligations
Protect against fraud and security threats
Enforce our Terms and Conditions
Resolve disputes and legal claims
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
Payment processing
Cloud hosting and data storage
Analytics and monitoring
Customer support tools
Email and communication services
These providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law or in good faith belief that such action is necessary to:
Comply with legal process or government requests
Protect and defend our rights or property
Prevent or investigate fraud or security issues
Protect the safety of users or the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Consent
We may share your information with your explicit consent for specific purposes not covered in this policy.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Employee training on data protection
Incident response procedures
Important Note
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your information for as long as necessary to:
Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce agreements
Fulfill legitimate business purposes
Specific Retention Periods:
Account Data: Retained while your account is active and for 3 years after termination
Payment Data: Retained for 7 years for tax and legal compliance
Usage Logs: Retained for 2 years for analytics and security purposes
Marketing Data: Retained until you opt out or for 3 years of inactivity
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
Request access to your personal information
Receive a copy of your data in a portable format
Correction and Update
Correct inaccurate or incomplete information
Update your account information at any time
Deletion
Request deletion of your personal information
Close your account and remove associated data
Restriction and Objection
Restrict or object to certain processing activities
Opt out of marketing communications
Withdrawal of Consent
Withdraw consent for processing based on consent
Note: This may limit Service functionality
How to Exercise Your Rights
Your name and contact information
Specific request details
Verification of your identity
We will respond to requests within 30 days of verification.
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you access.
Email Marketing
We may send promotional emails about our Service
You can opt out at any time using unsubscribe links
We honor opt-out requests within 10 business days
Communication Preferences
You can manage your communication preferences by:
Updating your account settings
Contacting customer support
Using opt-out mechanisms in communications
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to Know
Categories of personal information collected
Sources of personal information
Business purposes for collection
Third parties we share information with
Right to Delete
Request deletion of personal information we have collected about you.
Right to Opt-Out
Opt out of the sale of personal information (Note: We do not sell personal information).
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
If you are in the European Union, you have rights under the General Data Protection Regulation:
Legal Basis for Processing
We process your information based on:
Contract performance (providing our Service)
Legitimate interests (improving our Service)
Legal compliance
Your consent (for marketing communications)
We may update this Privacy Policy from time to time. We will:
Post updated versions on our website
Notify you of material changes via email
Update the "Last Updated" date at the top
Continued use of our Service after changes constitutes acceptance of the updated Privacy Policy.
This Privacy Policy is designed to be transparent about our data practices. If you have any questions or concerns, please don't hesitate to contact us.